Ellwood Atfield is delighted to partner with the English National Opera (ENO), an organisation founded on the belief that world-class opera should be accessible to all. ENO creates productions that captivate the widest possible audiences, introducing new generations to the extraordinary power of opera.

‍

With a rich history dating back to 1931, ENO is globally recognised for its artistic excellence and commitment to nurturing new talent and audiences for the art form. The company provides a vital platform for emerging singers, helping them develop and launch international careers, as well as opening up new possibilities for the art form – locally and nationally - through award-winning programmes in school, community and healthcare settings.

‍

This is a pivotal moment for ENO as it embarks on an exciting new chapter, establishing a base in Greater Manchester whilst continuing to present an annual season at the London Coliseum.

‍

‍

The opportunity:

‍

The Executive Director for Audiences will lead on the audience strategies for English National Opera(ENO) and the London Coliseum (LCL). The post’s remit covers existing audiences but also those that are yet to engage, with clear goals to include new, diverse and more representative communities, and to improve the overall customer journey and audience experience in both London and Greater Manchester.

‍

The role leads on marketing, digital engagement, communications, insights and ticketing. It has strategic oversight of the ENO and LCL brands, ensuring that we present ourselves to the world in an embracing, inclusive, consistent and impactful way.

‍

The role is a key, influential member of the Executive Team, reporting directly into the Chief Executive Officer, with a dotted line to the Artistic Director. The role is expected to attend Governing Board meetings, along with Artistic Committee, Finance, Audit and Risk Committee and ENO Insight Council meetings.

‍

‍

Experience required:

‍

• Demonstrable experience of leading implementation of successful marketing, communications and engagement strategies for a complex organisation which have increased reputation and awareness, revenues and reach.
• Substantial experience in leading transformational change to an organisation, business and culture.
• Sophisticated team leadership skills with extensive experience of managing and leading a team within a similar or relevant environment.
• Substantial experience of developing and successfully implementing end-to-end strategy and supporting plans.
• Substantial experience of developing long-term relationships and partnerships with individuals and organisations, leading to transformative Audience growth and diversification.
• A strong understanding of the digital space and the opportunities it creates, with considerable multimedia experience and evidence of delivering effective and compelling digital content and broader communications/PR management.
• Exceptional interpersonal skills with experience of presenting to, inspiring and influencing senior managers, Boards, artists and sponsors in engaging and motivating ways.
• A demonstrable commitment to equality, diversity &inclusion.
• A high level of financial acumen with experience of managing large complex budgets.

‍

‍

Benefits:

‍

• Hybrid working with flexibility dependent upon business needs
• 25 days of annual leave plus bank holidays
• London or Greater Manchester based role (role will include travel to both locations)

‍

‍

How to apply:

‍

To apply, please submit the form below and include a copy of your CV. 

‍

Closing date: 19^th February 2025

‍

A full candidate pack can be found here.

‍

Ellwood Atfield is the leading headhunters for corporate affairs, communications, policy, and advocacy. An employee-owned boutique search firm, we help you hire the most senior leaders and everyone who reports to them. We promise to connect talented people, smoothly and efficiently.

Our purpose is to create important and enduring relationships. We are an equal opportunities employer and promote diversity across our profession to ensure every individual has the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.